Record Retrieval. Reimagined.
We retrieve your records. Donna AI verifies them.
Six checks and many more. Missing records flagged before delivery. State-specific authorizations in 90 seconds. A cryptographic certificate with every case. An LRD contact who knows your firm.
How much is slow record retrieval actually costing your firm — in time and money?
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HIPAA authorization generated by Donna AI
From case submission to signed authorization
AI QUALITY CHECKS ON EVERY CASE
Patient identity · Auth valid · Completeness · Provider · Duplicates · Billing
HUMAN-REVIEWED DELIVERIES
Every record package reviewed by a named Account Manager before delivery.
SHA-256 VERIFIED CERTIFICATE
Tamper-proof integrity certificate on every delivered record package.
Every type of record. One firm. One system.
Medical Records
Complete medical files — ER records, physician notes, radiology and imaging, pharmacy records, EMS reports. Every format, every provider.
Billing & Lien Documentation
Itemized billing statements, CPT codes, out-of-pocket expenses, and lien documentation for demand packages and settlement negotiations.
Court & Public Records
Certified court filings, judgments, police and accident reports, government agency records, and third-party custodian discovery across all jurisdictions.
Employment & Economic Records
Payroll records, wage statements, HR personnel files, and occupational documentation for lost wage calculations and economic damages.
Donna AI Summary
Medical Chronology, Billing Summary, and Key Case Events — built from the actual records by Donna AI. Delivered 3-4 hours after verification. Add-on: +$15.
High-Volume & Enterprise
Bulk request support, dedicated account management, priority routing, and custom workflows for firms with high case volume or mass tort practices.
You submit. Donna AI takes it from there.
Three things from your team. We handle everything else.
Submit in under five minutes
Patient name, date of birth, provider, date range. Donna AI generates your state-specific HIPAA signed authorization in 90 seconds. Returning patient on the same case? Donna AI pre-fills everything automatically. Electronic signatures built in.
We handle the pursuit
Donna AI contacts the provider within 24 hours. Smart Routing identifies the fastest path — digital API, EHR direct, automated fax, or direct outreach. Every contact logged with timestamp and summary. Sent to you.
Download everything
Donna AI runs six checks the moment records arrive. A named LRD QC agent reviews every page. You download: organized searchable PDF, QC verification report, missing records report, and the SHA-256 Verified Certificate.
Meet Donna
Your AI quality engine. Six checks and many more on every record request. Zero exceptions.
"Donna AI is not a chatbot. She's LRD's AI system embedded across the entire retrieval workflow — generating authorizations, routing cases, running quality checks, and building your medical summaries. Before any record reaches you, Donna AI has already reviewed it."
checks. Every case.
Donna AI handles your admin. You handle your cases.
The hours your team spends on hold, following up, preparing authorizations, and chasing completeness — that's not legal work. That's admin. Donna AI takes it. What stays with your team: case strategy, client relationships, demand packages, courtroom preparation. That's the work.
PHI PROTECTION
Donna AI never sees real PHI.
Donna AI operates on de-identified and abstracted data only. Actual protected health information never enters the AI pipeline — by architecture, not policy.
HUMAN OVERSIGHT
Every Donna AI result is human-approved.
No AI output is ever delivered without a human QC agent reviewing and approving it first. Every case. No exceptions.
THE LRD VERIFIED CERTIFICATE
The only proof that nothing was altered. Ever.
Every LRD delivery includes a SHA-256 Verified Certificate — a cryptographic fingerprint of your complete record package, permanently locked in AWS S3 Object Lock. The hash either matches the delivered records or it doesn't. No ambiguity.
Court Ready
Full chain of custody. Timestamp. Provider source. Hash. All in one document.
Deposition Proof
If authenticity is challenged, the hash resolves it in seconds.
Permanently Locked
AWS Object Lock, COMPLIANCE mode. No one overrides it. Including LRD.
In Every Delivery
Not a premium add-on. Part of every case from day one.
Permanently locked · AWS S3 Object Lock · COMPLIANCE mode
The standard in record retrieval has been set.
| Feature | THE INDUSTRY STANDARD | LEGAL RECORD DESK |
|---|---|---|
| AI quality check on every case | Not offered by any traditional provider | Donna AI. Six checks and many more. |
| Human QC on every production | Flagged cases only, if at all | Every case. Firm rule. No exceptions. |
| Court-verified certificate | Not available in this market | SHA-256. Locked. Cannot be altered. |
| Missing records detection | You find out at deposition | Donna AI flags gaps before delivery |
| HIPAA authorization generation | Manual preparation. Days of back-and-forth | 90 seconds. Donna AI-built. State-specific. |
| Electronic signatures | DocuSign required. PDFs emailed. | Built in. No third-party account needed. |
| Named POC for your firm | Support tickets and rotating contacts | Standard. Every firm. Day one. |
| Named point of contact | Rotating support agents | Dedicated Account Manager from day one. |
All of this. $40 flat fee per request. Everything included.
Your client's PHI is handled like it's already under subpoena.
Every access logged. Every session tracked. PHI never on any agent machine. By architecture.
PHI Never Leaves the Server
Records are opened in a secure browser via a time-limited encrypted link. Download disabled. Print disabled. Enforced at system level — by architecture.
Permanent Audit Trail
Every action on every case logged: agent ID, timestamp, IP address. Cannot be edited or deleted.
BAA Before Case One
A Business Associate Agreement is executed before any case is submitted. Not on request. Before the first record is ever touched.
AWS Enterprise Infrastructure
Three separate encrypted S3 buckets. AWS KMS encryption at rest. CloudTrail access logging. The same infrastructure used by regulated financial institutions.
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801 — U.S.-registered company. 100% U.S.-based infrastructure. Your PHI never leaves U.S. borders.
Transparent pricing
Nothing hidden.
One flat fee. Everything included. No per-page fees. No surprises.
Medical Chronology, Billing Summary, Key Case Events, Auth Pre-Fill
Sending 30+ cases monthly? Volume plans available
First case free — up to 5 requests only.
We believe the best way to evaluate LRD is to use it on a real case from your firm — with Donna AI's complete pipeline, human QC, the SHA-256 certificate, and a named point of contact from day one. No credit card. No contract. One real case.
Continue only if you love it.
The people who built this.
LRD was founded by people who saw exactly what was broken in record retrieval — and decided to fix it with infrastructure, not workarounds.
Gaurav Mohanty
CEO & Founder
LRD was built on a single observation: record retrieval was consuming time it shouldn't, costing more than it needed to, and delivering less than it promised. Gaurav built the follow-up engine this industry was missing.
Questions we hear most.
Record retrieval for law firms is the process of requesting, tracking, and securing protected documents — including medical records, court filings, billing records, employment files, and other legal evidence — from providers, custodians, and agencies on behalf of attorneys. LRD manages the entire lifecycle: generating HIPAA authorizations, routing requests, following up with providers, performing quality checks, and delivering verified records to your firm's portal.
The industry average for record retrieval is 30 to 60 days — largely due to passive follow-up models. At LRD, provider contact begins within 24 hours of case submission. Donna AI runs 6 checks and many more the moment records arrive. Human review is completed same day. Delivery follows immediately after verification.
LRD charges a single $40 flat fee per record request. This includes Donna AI's 6 checks and many more, human QC review on every case, missing records detection, the SHA-256 Verified Certificate, and a named point of contact. There are no per-page fees, no setup fees, no monthly fees, and no minimum volume commitments. The optional Donna AI Summary add-on is an additional $15.
Yes. Law firms routinely outsource record retrieval to HIPAA-compliant Business Associates. LRD executes a signed Business Associate Agreement with every law firm before any case begins. All records are stored on 100% U.S.-based AWS infrastructure and PHI never leaves U.S. borders.
A SHA-256 Verified Certificate is a cryptographic document that proves the integrity of your record delivery — that nothing was altered between receipt and delivery. LRD generates a unique SHA-256 hash for every complete record package and permanently locks it in AWS S3 Object Lock in COMPLIANCE mode.
Incomplete records are one of the most common failure points in record retrieval. Providers often send medical and billing records from separate departments. Authorizations expire without notice. LRD's Donna AI reads the entire treatment timeline and flags gaps before the records are delivered to your firm.
HIPAA-compliant record retrieval means the entire process — from authorization to delivery — follows the requirements of the Health Insurance Portability and Accountability Act. At LRD, all records are handled within encrypted U.S.-based infrastructure with full audit trails.
Trial-ready records require three things: completeness, integrity, and organization. LRD addresses all three: Donna AI's 6 checks and many more verify completeness, the SHA-256 Verified Certificate establishes chain of custody, and every production is delivered as an organized, searchable PDF.
Still have questions?
Contact UsRun a case. See Donna AI work.
First case free — up to 5 requests only.
Continue only if you love it. No commitment beyond that.
+1 (307) 939-5655