Record retrieval, rebuilt by operators.

Record retrieval for law firms is the process of requesting, tracking, and securing protected documents — including medical records, court filings, billing records, employment files, and other legal evidence — from providers, custodians, and agencies on behalf of attorneys. LRD manages the entire lifecycle: generating HIPAA authorizations, routing requests, following up with providers, performing quality checks, and delivering verified records to your firm's portal.

The industry average for record retrieval is 30 to 60 days — largely due to passive follow-up models. At LRD, provider contact begins within 24 hours of case submission. Donna AI runs her complete quality review the moment records arrive. Human review is completed same day. Delivery follows immediately after verification.

LRD's fee is always $40. The only extra charge is a provider release fee — some hospitals charge this by state law. We pay it and pass it through at exact cost. No markup. We always tell you in advance.

Yes — on every Demand Letter. After Donna drafts the letter from verified citations, your attorney reviews it through five structured steps in the LRD portal, signs off with their bar number, and a locked certificate is generated. The Donna AI Summary — Medical Chronology, Billing Summary, and Key Case Events — is delivered directly to your team in 3 to 4 hours.

The Donna AI Summary is a $29 add-on. After your records are verified, Donna reads the complete record set and delivers Medical Chronology, Billing Summary, and Key Case Events in 3 to 4 hours. Built from the actual records. Not a template. Also includes Provider Intelligence and Case Precedents at no extra charge.