About provider fees
LRD's fee is $40 per request — always. Some hospitals charge their own state-regulated release fee. We pay it upfront and pass it through at exact cost. No markup. We tell you before the case moves forward.
Record Retrieval. Reimagined.
We retrieve your records. Donna AI verifies them.
Records delivered in days, not weeks. Missing pages flagged before they reach you. $40 for retrieval. $29 for Donna AI Summary. A real person at LRD who knows your firm.
Flat LRD Fee. No Hidden Charges From Us.Donna AI QC · Human Review · Verified Certificate · All included
HIPAA Compliant
BAA With Every Firm
First Case Free
Human QC Every Case
U.S. Infrastructure
How much is slow record retrieval actually costing your firm — in time and money?
Savings CalculatorBased on industry averages — adjust for your firm's real numbers.
True cost/record$0.00
Monthly spend$0.00
With LRD (flat rate)$0.00
Monthly savings$0.00
Annual savings$0
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HIPAA authorization generated by Donna AI
From case submission to signed authorization
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AI QUALITY CHECKS ON EVERY CASE
Patient identity · Auth valid · Completeness · Provider · Duplicates · Billing
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HUMAN-REVIEWED DELIVERIES
Every record package reviewed by a named Account Manager before delivery.
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VERIFIED CERTIFICATE LOCK
Tamper-proof integrity certificate on every delivered record package — locked for 7 years.
Every type of record. One firm. One system.
Medical Records
Complete medical files — ER records, physician notes, radiology and imaging, pharmacy records, EMS reports. Every format, every provider.
Billing & Lien Documentation
Itemized billing statements, CPT codes, out-of-pocket expenses, and lien documentation for demand packages and settlement negotiations.
Court & Public Records
Certified court filings, judgments, police and accident reports, government agency records, and third-party custodian discovery across all jurisdictions.
Employment & Economic Records
Payroll records, wage statements, HR personnel files, and occupational documentation for lost wage calculations and economic damages.
Donna AI Summary
Medical Chronology, Billing Summary, and Key Case Events — built from the actual records by Donna AI. Delivered 3-4 hours after verification. Add-on: +$29.
High-Volume & Enterprise
Bulk request support, dedicated account management, priority routing, and custom workflows for firms with high case volume or mass tort practices.
You submit. Donna AI takes it from there.
Three things from your team. We handle everything else.
STEP 1
Submit in under five minutes
Patient name, date of birth, provider, date range. Donna AI generates your state-specific HIPAA signed authorization in 90 seconds. Returning patient on the same case? Donna AI pre-fills everything automatically. Electronic signatures built in.
STEP 2
We handle the pursuit
Donna AI contacts the provider within 24 hours. Smart Routing identifies the fastest path — digital API, EHR direct, automated fax, or direct outreach. Every contact logged with timestamp and summary. Sent to you.
STEP 3
Download everything
Donna AI runs her full verification suite the moment records arrive. A named LRD QC agent reviews every page. You download: organized searchable PDF, QC verification report, missing records report, and the Verified Certificate.
DONNA AI
Verifying patient identity...
Meet Donna
Your AI quality engine. Six checks and many more on every record request. Zero exceptions.
checks. Every case.
Donna AI handles your admin. You handle your cases.
The hours your team spends on hold, following up, preparing authorizations, and chasing completeness — that's not legal work. That's admin. Donna AI takes it. What stays with your team: case strategy, client relationships, demand packages, courtroom preparation. That's the work.
AFTER YOUR RECORDS ARE VERIFIED
Donna keeps working.
The Donna AI Summary add-on turns your verified records into a complete case preparation package. Every output is built from facts Donna confirmed in the actual records — nothing invented, nothing estimated.
Demand Letter
Drafted from your verified Donna AI Summary citations and reviewed by your attorney with bar-number sign-off.
Settlement Calculator
Verified billing figures turned into a settlement range using your firm's own multipliers.
Gap Analysis
Missing months, providers, and billing flagged before delivery — not at deposition.
Provider Intelligence
Every provider in the case — what they billed, what they produced, and their specialty.
Case Precedents
Donna reads the verified injury type and surfaces comparable past cases.
Attorney Review
Every demand letter is reviewed by a licensed attorney and locked with a certificate for 7 years.
THE LRD VERIFIED CERTIFICATE
The only proof that nothing was altered. Ever.
Every LRD delivery includes a Verified Certificate — proof that your record package was not changed between the provider and your firm. Locked for 7 years. Cannot be edited by anyone, including LRD.
Case ID and timestamp
Provider name on record
Record types delivered
Tamper-proof integrity seal
Patient reference (HIPAA-protected)
Verified by Legal Record Desk
Court Ready
Full chain of custody. Timestamp. Provider source. Tamper-proof seal. All in one document.
Deposition Proof
If authenticity is challenged, the certificate resolves it on the spot.
7-Year Retention Lock
Locked for 7 years — cannot be changed by anyone, including LRD.
In Every Delivery
Not a premium add-on. Part of every case from day one.
The standard in record retrieval has been set.
| Feature | THE INDUSTRY STANDARD | LEGAL RECORD DESK |
|---|---|---|
| AI quality check on every case | Not offered by any traditional provider | Donna's complete quality review |
| Human QC on every production | Flagged cases only, if at all | Every case. Firm rule. No exceptions. |
| Court-verified certificate | Not available in this market | Tamper-proof. Locked for 7 years. |
| Missing records detection | You find out at deposition | Donna AI flags gaps before delivery |
| HIPAA authorization generation | Manual preparation. Days of back-and-forth | 90 seconds. Donna AI-built. State-specific. |
| Electronic signatures | DocuSign required. PDFs emailed. | Built in. No third-party account needed. |
| Named point of contact | Rotating support agents | Dedicated account manager from day one |
| Attorney review of AI-drafted documents | Not available anywhere | Five-step portal review with bar-number sign-off on demand letters. Certificate locked for 7 years. |
$40 for retrieval. $29 for Donna AI Summary. Subscription plans available.
Transparent pricing
$40 per request — record retrieval. $29 add-on for Donna AI Summary.
PAY PER REQUEST
No contract. No minimum. Start today.
$40per request
Record Retrieval
6 AI quality checks
Human QC on every case
Gap Analysis + Missing Records Report — Included
Provider Intelligence — Included
Case Precedents — Included
Verified Certificate — locked 7 years
Assigned Account Manager
No setup fee · No monthly fee · No minimum
ADD-ON
+$29add-on
Donna AI Summary
Medical Chronology
Billing Summary
Key Case Events
Delivered in 3–4 hours
Built from actual records — not a template
Also includes
Provider Intelligence — included
Case Precedents — included
SUBSCRIPTION PLANS
Unlock demand letters, settlement calculator, and gap analysis. Add-ons billed on the following month's invoice.
MonthlyAnnual prepay5% off
Starter Pack
Most flexible6-month contract · billed monthly
Overage: $40 / additional request
Record RetrievalUp to 30 incl.
Donna AI Summary$25
Provider IntelligenceIncluded
Case PrecedentsIncluded
Gap Analysis + Missing RecordsIncluded
Demand Letter$179Add-on
Settlement Calculator$99Add-on
Base$1,200/month
Add-ons billed on the following month's invoice.
Pro Pack
Best value12-month contract · billed monthly
Overage: $40 / additional request
Record RetrievalUp to 90 incl.
Donna AI Summary$22
Provider IntelligenceIncluded
Case PrecedentsIncluded
Gap Analysis + Missing RecordsIncluded
Demand Letter$134Add-on
Settlement Calculator$99Add-on
Base$3,600/month
Add-ons billed on the following month's invoice.
Need more volume or custom terms? Let's talk. →
LIMITED AVAILABILITY
First case free — up to 5 requests only.
We believe the best way to evaluate LRD is to use it on a real case from your firm — with Donna AI's complete pipeline, human QC, the Verified Certificate, and a named point of contact from day one. No credit card. No contract. One real case.
Continue only if you love it.
One complete case — full LRD pipeline, no cost
Locked pricing for the first 12 months
Named LRD contact from day one
The people who built this.
LRD was founded by people who saw exactly what was broken in record retrieval — and decided to fix it with infrastructure, not workarounds.
Built by a team with deep roots in legal operations and medical records.
Questions we hear most.
Record retrieval for law firms is the process of requesting, tracking, and securing protected documents — including medical records, court filings, billing records, employment files, and other legal evidence — from providers, custodians, and agencies on behalf of attorneys. LRD manages the entire lifecycle: generating HIPAA authorizations, routing requests, following up with providers, performing quality checks, and delivering verified records to your firm's portal.
The industry average for record retrieval is 30 to 60 days — largely due to passive follow-up models. At LRD, provider contact begins within 24 hours of case submission. Donna AI runs her complete quality review the moment records arrive. Human review is completed same day. Delivery follows immediately after verification.
LRD's fee is always $40. The only extra charge is a provider release fee — some hospitals charge this by state law. We pay it and pass it through at exact cost. No markup. We always tell you in advance.
Yes — on every Demand Letter. After Donna drafts the letter from verified citations, your attorney reviews it through five structured steps in the LRD portal, signs off with their bar number, and a locked certificate is generated. The Donna AI Summary — Medical Chronology, Billing Summary, and Key Case Events — is delivered directly to your team in 3 to 4 hours.
The Donna AI Summary is a $29 add-on. After your records are verified, Donna reads the complete record set and delivers Medical Chronology, Billing Summary, and Key Case Events in 3 to 4 hours. Built from the actual records. Not a template. Also includes Provider Intelligence and Case Precedents at no extra charge.
Still have questions?
Contact UsRun a case. See Donna AI work.
First case free — up to 5 requests only.
Continue only if you love it. No commitment beyond that.
+1 (307) 939-5655